Shipping Policy

We charge a small flat rate for our Premium-Insured Shipping Service, whereas Premium-Insured Shipping for orders over $50 is free.

Our goal is to offer you the best shipping options, no matter where you live. Every day, we deliver to hundreds of customers across the world, ensuring that we provide the very highest levels of responsiveness to you at all times.

Please make sure your shipping address is correct and accurate before completing your checkout. We are not responsible for incorrect or undeliverable addresses and can ONLY ship to the address you provide us in your order. 

In the unlikely event that the item is sold out or on back order, we will issue a full and immediate refund. 

Below is a list of our shipping zones and prices:

SHIPPING ZONE

COUNTRY

SHIPPING PRICE

SHIPPING TIME

DOMESTIC ZONE

USA

2.95

7-14 Business Days

PARTNER ZONE 1

Australia, Belgium, Bulgaria, Canada, Croatia, Denmark, Estonia, Finland, France, Germany, Hong Kong, Hungary, Ireland, Israel, Italy, Japan, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Netherlands, New Zealand, Norway, Poland, Russia, Singapore, Slovakia, Slovenia, South Korea, Spain, Sweden, Switzerland, Thailand, Turkey, Ukraine, United Arab Emirates, United Kingdom

4.95

7-14 Business Days

PARTNER ZONE 2

Andorra, Brazil, Chile, China, Colombia, Cyprus, Georgia, India, Indonesia, Kazakhstan, Malaysia, Moldova, Monaco, Montenegro, Peru, Serbia, South Africa, Taiwan

4.95

15-30 Business Days

INTERNATIONAL ZONE

REST OF WORLD

7.95

15-30 Business Days

The time frame for order delivery is divided into two parts:

• Processing time: Order verification, tailoring, quality check and packaging. All orders are sent to the manufacturer for dispatch within 24 hours after the order is placed. The manufacturer and China Post process the orders, which takes an additional business 2–4 days.

• Shipping time: This refers to the time it takes for items to be shipped from our warehouse to the destination. International delivery usually takes about 15–30 business days. USA and Partner orders are shipped by ePacket, which is a USA Postal Service product. After processing and leaving the warehouse, items usually take between 7 and 14 business days to arrive at their destination but can take longer from time to time.

Below is a list of countries and regions that we currently ship to:

A
Australia, Argentina, Austria, Andorra, Armenia
B
Belgium, Brazil, Bosnia and Herzegovina, Bulgaria, Bolivia
C
Canada, Croatia, Cyprus, Czech Republic, Colombia, Chile, China
D
Denmark 
E
Estonia, Ecuador, Egypt
F
Finland, France
G 
Georgia, Germany, Greece
H 
Hungary, Hong Kong
I 
Italy, Ireland, Iceland, India, Indonesia, Israel
J 
Japan
K 
Kazakhstan
L 
Latvia, Liechtenstein, Lithuania, Luxembourg
M 
Mexico, Macedonia (FYROM), Malta, Moldova, Monaco, Montenegro, Malaysia
N 
Netherlands, Norway, New Zealand
P 
Poland, Portugal, Philippines, Peru, Panama, Paraguay
R 
Romania, Russia
S
Sweden, Spain, Switzerland, San Marino, Serbia, Slovakia, Slovenia,South Korea, Singapore, South Africa
T 
Turkey, Taiwan, Thailand, Tunisia
U 
United States, United Kingdom, Uruguay, U.A.E
V 
Vatican City, Venezuela
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