We charge a small flat rate for our Premium-Insured Shipping Service, whereas Premium-Insured Shipping for orders over $50 is free. All orders are processed in 1 business day. USA & Partner Country orders will be delivered in 7–14 business days. International orders will be delivered in 15–30 business days - this range largely depends on location and can take longer from time to time.
Please make sure your shipping address is correct and accurate before completing your checkout. We are not responsible for incorrect or undeliverable addresses and can ONLY ship to the address you provide us in your order.
In the unlikely event that the item is sold out or on back order, we will issue a full and immediate refund.
All items qualify for a return or exchange within 30 days of receipt. We will gladly accept all returns, no questions asked, within 30 days of the purchase date. Buyer is responsible for return shipping on any item that is not damaged. All items are inspected upon shipment, so we require an attached photo prior to returning or exchanging the item. This is to ensure it is in good condition and has not been damaged, soiled, or altered.
Customer satisfaction is our number one priority. We will do everything in our power to make sure you are completely satisfied with your purchase. Have a question about an item or concerns on an order? Contact us and we’ll get back to you within 1 business day!